Shopping Centres > NSW > Stockland Bay Village

Customer Care

We enjoy being able to help and you'll find our Customer Care Centre opposite the Food Court, operating as follows:
Monday          9.00am - 5.30pm
Tuesday         9.00am - 5.30pm
Wednesday    9.00am - 5.30pm
Thursday        9.00am - 8.00pm
Friday             9.00am - 5.30pm
Saturday         9.00am - 5.00pm
Sunday          10.00am - 4.00pm

Mobility Equipment Hire

Motorised scooters and wheelchairs are available for hire from the Customer Care Centre. To book, phone 02 4332 2255.

Lost and found

If you've lost something, we can try to help you find it. For lost and found property enquiries please contact the Customer Care Centre on (02) 4332 2255.

Say it with a Stockland Gift Card

The Stockland Gift Card is an exciting way for customers to shop at Stockland Shopping Centres, adding another level of convenience to the your shopping experience.

The Gift Card is an electronic card the same size and look of a regular debit card. It can be used at over 2000 participating retailers across Australia in Stockland Shopping Centres. It is great for fashion, gifts, fresh food, eating out and so much more.

A Stockland Gift Card can say 'Happy Birthday', 'I love You', or 'Merry Christmas'. At work, it is a job 'well done' or at a sporting presentation, 'Congratulations'.

Gift Cards can be credited with any amount between $10 and $500, making it a flexible gift, perfect for any member if the family.

Stockland Gift Cards are available from the Customer Care Centre, opposite the Food Court. 

Click here to find out more...

Disabled facilities

Disabled toilets are located near 'Yes' Optus and Between The Sheets. Disabled parking spaces are located outside every entrance to the centre.

Kidz Cabs

Here at Stockland Bay Village, we would like to make your day easier when it comes to shopping with children. We have Kidz Cabs available for hire from the Customer Care Centre everyday of the week. Kidz Cabs are $2.00 for the first hour of hire and $1.00 every half hour there after.

All monies raised goes to The Central Coast Kids in Need organisation.

Justice of the Peace service

Need a witness? Justices of the Peace will be located outside Coles every Thursday from 10.00am to 1.00pm to witness your documents - a free community service from Stockland Bay Village.

Parents Room

Our clean and comfortable Parents Room is located near 'Yes' Optus, equipped with the following facilities:

• Change Tables
• Feeding Cubicles
• Wash Basins
• Nappy Bins
• Parent & Child Toilet
• Microwave
• Children's Play Area

Job Guide

Start looking forward to Mondays! Stockland Job Guide shows a comprehensive listing off all vacant positions at Stockland Bay Village. You'll find it in one central location at the Customer Care Centre located near the food court. So come and have a browse for great job opportunities.