Shopping Centres > NSW > Stockland Jesmond


Customer Care Services

Customer Care

Customer Care

Our people enjoy being able to help and you'll find our Customer Care Centre located at the NRMA entry to the centre. Open 7 days a week it offers a variety of services you need to make shopping easier.
Say it with a Stockland Gift Card

Say it with a Stockland Gift Card

The Stockland Gift Card is an exciting way for customers to shop at Stockland Shopping Centres, adding another level of convenience to the your shopping experience.

The Gift Card is an electronic card the same size and look of a regular debit card. It can be used at over 2000 participating retailers across Australia in Stockland Shopping Centres. It is great for fashion, gifts, fresh food, eating out and so much more.

A Stockland Gift Card can say 'Happy Birthday', 'I love You', or 'Merry Christmas'. At work, it is a job 'well done' or at a sporting presentation, 'Congratulations'.

Gift Cards can be credited with any amount between $10 and $500, making it a flexible gift, perfect for any member if the family.

Stockland Gift Cards may be purchased from the Customer Care Centre. 

Click here to find out more...
Parents? Room

Parents' Room

Our clean and comfortable brand new Parents' Room is located next to Red Lea, facilities include:
  • Private feeding areas
  • Microwave oven
  • Heated babywipe warmers
  • Complimentary gifts
  • TV plasma screen with Nickelodeon 
  • Microwave oven
  • Change tables
  • Toilets

Disabled Facilities

Disabled Facilities

Disabled facilities are located adjacent to Big W and next to Red Lea. Disabled parking spaces are located at every Centre entrance.

Mobility Equipment

Motorised scooters and wheelchairs are available for hire from the Customer Care Centre. To book please phone (02) 4955 9249.
Kiddy Kabz

Kiddy Kabz

Kiddy Kabz help make shopping with children fun. They are available for loan from the Customer Care Centre free of charge.

We also have Prams for for loan from the Customer Care Centre at no cost.
Lost and Found

Lost and Found

If you've lost something, we may be able to help you find it. Please contact the Customer Care Centre on (02) 4955 9249 for all enquiries.
Centre Directories

Centre Directories

Centre directories, detailing all the stores and services at Stockland Jesmond are available from the Customer Care Centre.

 

Regular Trading Hours
Store MON TUE WED THU FRI SAT SUN
Centre 9.00am - 5.30pm 9.00am - 5.30pm 9.00am - 5.30pm 9.00am - 9.00pm 9.00am - 5.30pm 9.00am - 4.00pm 10.00am - 4.00pm
Customer Care Centre 9.00am - 5.30pm 9.00am - 5.30pm 9.00am - 5.30pm 9.00am - 9.00pm 9.00am - 5.30pm 9.00am - 4.00pm 10.00am - 4.00pm
Big W 8.30am - 7.00pm 8.30am - 7.00pm 8.30am - 7.00pm 8.30am - 9.00pm 8.30am - 7.00pm 8.30am - 6.00pm 9.00am - 5.00pm
GO-LO 8.30am - 5.30pm 8.30am - 5.30pm 8.30am - 5.30pm 8.30am - 9.00pm 8.30am - 5.30pm 8.30am - 5.00pm 10.00am - 4.00pm
Woolworths 7.00am - 10.00pm 7.00am - 10.00pm 7.00am - 10.00pm 7.00am - 10.00pm 7.00am - 10.00pm 10.00am - 7.00pm 8.00am - 9.00pm
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