Shopping Centres > QLD > Stockland Townsville
Customer Care Services
Free WiFi at Stockland Townsville
Shoppers at Stockland Townsville can enjoy the benefits of free WiFi hotspots by conveniently surfing the internet through a fast and reliable wireless internet connection for laptops and notebook computers across the centre. Click here for more information or to download a guide to troubleshooting our WiFi service.
Stockland now has Ticketek!
You can buy tickets to all the nation's big events and it's a whole lot easier to buy Cowboys tickets.
No more driving all over town, just make your way to the Customer Care Desk at Stockland (located opposite Vodafone).
Customer CareOur people enjoy being able to help and you'll find our Customer Care Desk located opposite Vodafone. Open 7 days a week, it offers a variety of services you need to make shopping easier.
Say it with a Stockland Gift CardThe Stockland Gift Card is an exciting way for customers to shop at Stockland Shopping Centres, redeemable at over 2,000 participating retailers across Australia in Stockland Shopping Centres.
Gift Cards can be credited with any amount between $10 and $500, making it a flexible gift, perfect for any member of the family.
The Stockland Gift Card is available at Centre Management and the Customer Care Desk located opposite Vodafone.
Our clean and comfortable parents' room is located in the toilet corridor next to Bras N Things. The room is fully equipped with the following facilities for your comfort and convenience:-
- General Amenities
- Comfortable Seating & Private Feeding Rooms
- Change Tables & Baby Wipes
- Microwave & Bottle Warmers
- Children?s Play Area
Mobility equipment hireMotorised scooters and wheelchairs are available for hire at no charge from the Customer Care Desk. To book please phone (07) 4779 6033.
Disabled facilitiesDisabled access toilets are located in the amenity corridor next to Police Beat, in the main amenity corridor next to the parents' room and in the amenity block located near Adairs. Disabled parking spaces are located near all entrances to the centre.
Kidz CabsKidz Cabs help make shopping with children a little easier. They are available for hire from the Customer Care Desk for $2 per hour.
Lost and foundIf you've lost something, we can try to help you find it. For lost and found property enquiries please contact the Customer Care Desk on (07) 4779 6033.
Otherwise, you can call Police Beat on (07) 4728 2220.
A simple guide to Shopping at Stockland Townsville is now available at Centre Management or Customer Care - How Easy.
We also have two Touch Screen directories, one is located at the Alfred Street car park entrance next to Williams Shoes and the other is loacted near the Ross River Road entrance next to Angus & Coote, to make shopping at Stockland Townsville more convenient.
Job GuideStart looking forward to Mondays! Stockland Job Guide is a listing of all vacant positions with Stockland Townsville retailers. You'll find the Job Guide folder at the Customer Care Desk, located opposite Vodafone, and under Employment Opportunities on this website. So come and have a browse for great job opportunities.
Justice of the Peace serviceNeed a witness? Justice of the Peace will be next to the travelators opposite OPSM every Tuesday from 9.00am to 3.00pm and Saturday from 9.00am to 12.00pm to witness your documents - a free community service from Stockland Townsville.
A $2.50 bag can carry a lot of karma
It's a shopping bag, a gym bag and more! Best of all, it is reusable, giving you an eco-friendly alternative to throw away plastic bags.
Just $2.50 from the Customer Care Desk located opposite Vodafone or Centre Management.
|Centre||9.00am - 5.30pm||9.00am - 5.30pm||9.00am - 5.30pm||9.00am - 9.00pm||9.00am - 5.30pm||9.00am - 4.00pm||11.00am - 4.00pm*|
|Customer Care Centre||9.00am - 5.00pm||9.00am - 5.00pm||9.00am - 5.00pm||9.00am - 9.00pm||9.00am - 5.00pm||9.00am - 4.00pm||11.00am - 4.00pm|
|Big W||8.30am - 6.00pm||8.30am - 6.00pm||8.30am - 6.00pm||8.30am - 9.00pm||8.30am - 6.00pm||8.30am - 5.00pm||11.00am - 5.00pm|
|Woolworths||8.00am - 9.00pm||8.00am - 9.00pm||8.00am - 9.00pm||8.00am - 9.00pm||8.00am - 9.00pm||8.00am - 5:30pm||11.00am - 6.00pm|
|Myer||9.00am - 5.30pm||9.00am - 5.30pm||9.00am - 5.30pm||9.00am - 9.00pm||9.00am - 5.30pm||9.00am - 5:00pm||11.00am - 5.00pm|
* Some retailers may trade outside these hours. Please contact the individual retailers for trading hours