Skip to main content

The Stockland Liveability Index 

Did you know that in 2023 94%* of Stockland Halcyon homeowners were happy with their ability to maintain their physical independence in our communities?   

We know it takes a lot more than bricks and mortar to create connected, liveable and happy communities. The voice of our homeowners plays an important role as we continuously work towards curating inspiring places that offer a better way to live. 

The annual Liveability Index Survey ^ measures what matters most to homeowners, so we can design communities around what’s important. The survey invites feedback on the lifestyle aspects of:

  • Belonging
  • Connection
  • Health and fitness
  • Safety
  • Environment and sustainability

Learn more about the five key areas below. 

*% of homeowners that are happy or extremely happy.
^The Stockland Liveability Index Survey encompassed 12 active communities in 2023 in Stockland Halcyon’s portfolio and 13 active communities in 2024. 
Halcyon Serrata ladies

Belonging

Belonging is that special connection you feel when you’ve found your place in the world. 

It’s knowing your neighbours by name, making new friends, the warm greetings you receive when you’re out and about in the community, and coming home to a place that feels just right for you.

Connection

Connection is about having accessibility to a range of infrastructure and amenities. Regardless of your working status, having convenient connections to local shops, medical and allied health services, transport, and the greater community is important for holistic societal living.   

Stockland Halcyon communities should feel like you have everything you need at your fingertips for a balanced lifestyle.  

Halcyon Serrata hero
Berwick Pickleball

Health and fitness

Stockland Halcyon communities are strategically masterplanned with homeowner health and wellbeing in mind. The community facilities are designed to keep homeowners physically and mentally active and socially connected.  

We want to know if our curated activities and social groups enrich your experience of community living, adding to your overall health and wellbeing.  

Safety

It goes without saying that safety is essential in any community setting. Safety encompasses personal safety, security of your home and assets, and feeling safe enough to be yourself in your community. 

A safe community feels like home. Safety feels like a high level of comfort when walking or biking around your community, the feeling of assurance in the pool, and the ability to be yourself and feel included without fear of exclusion or marginalisation.  

halcyon-lakeside-bli-bli-gated-community-over-50s
Horizon bike

Environment and Sustainability

When creating our communities, environment and sustainability are key fundamentals in home design, landscaping, and the community’s overall masterplan.  Not only do we consider the aesthetic aspect of our green spaces, provide home designs that are contemporary and environmentally conscious but we are also accountable for the protection and conservation of the native flora and fauna in and around our communities.  

Within the foundations of our environment and sustainability pillar is a strong connection and responsibility to connection with Country and designing to Country, which is achieved by working closely with First Nations People.  

With over 9 in 10 of our homeowners in 2023 being satisfied or extremely satisfied with the ease of walking/cycling around their communities, it's helped reaffirm our focus on environment and sustainability. 

Frequently Asked Questions

Is it mandatory for all homeowners to participate?

No, it is completely voluntary. However, we would love to hear from you (good, bad or neutral) and it would really help amplify the voices of your fellow homeowners' responses if we get a bigger and more representative sample from your community. As a token of our appreciation, we’ve committed to giving your community social club a total of $1,000 to be spent in line with the social club’s charter.

I haven't received an email link, what do I do?
You will receive an email on Monday 19th February 2024. If you do not receive an email from us, please check your junk mail or spam folder as it can end up there. If you still cannot find it, please ask your Community Manager during Community Hours. Alternatively, there will be a survey link in the community newsletter and posters around your community that have a QR code you can scan.
Is the survey purely online?
Yes. There are no printed or paper copies of the survey. The only way to complete the survey is online.
I am using the same email as someone else, will we both get our survey invitations via email?
Yes, you will both receive a personalised email inviting you to take the survey.
Can I share my email invitation link with someone who didn't receive the email?
No. Sharing is not caring in this case. The email invites are unique, so if you share it with someone else, only the first complete will be recorded, so either you will lock yourself out or they would not be able to complete it. They should use their personal email link if possible. If not, they can use the generic link from the poster or community newsletter content block. They can also see their Community Manager for assistance.
I am having trouble completing the survey, what do I do?

Please see your Community Manager for assistance during community hours. Please note that there is a question asking about your satisfaction with your Community Manager in the survey (in the second half of the survey after the open-ended response), so please do not ask them to enter your responses for the entirety of the survey if you can help it. If a web admin team member is available, your Community Manager will direct you to them as the first port of call.

Who will have access to my personal information and survey response?

We care about your privacy. We also believe in being honest, direct and transparent when it comes to your data.

Stockland has engaged FifthDimension, an independent research agency with appropriate data accreditations, to administer this survey. Stockland and FifthDimension strictly adhere to the requirements of the Privacy Act in Australia as it relates to the collection, storage and use of personal information provided by you in this survey.

FifthDimension will NOT pass on your personal information (name, email, address) attached to your survey responses to Stockland. This is so that Stockland cannot identify you from your responses (unless you include your identity in your open-ended response). Your personal information will only be passed to the Stockland Research Team for purposes that you consent to within the survey (e.g. being invited to our Stockland Exchange online community) or for Stockland Research Team's quality assurance purposes (i.e. to double check that you are a homeowner and that you have only completed your survey once). Your personal information will not be passed to the Stockland Halcyon Team and will be deleted within 12 months of survey closing.  

You will find the detailed Privacy Collection Notice within the survey, and if at any point, you do not feel comfortable, you can exit the survey and we will not retain your data.