19 October 2018   

5 min read
Globalisation and technology is changing the way we live and work. Rising customer expectations, developing technology and the continued trend towards urban living is challenging the agility, flexibility and responsiveness of those in the logistics sector.

The rise of artificial intelligence (AI), the internet of things (IoT), automation and 24/7 connectivity has seen a dramatic evolution in the logistics landscape and the way companies are doing business – driving business processes to become more connected and optimised. In a world where consumers can track the arrival of an Uber or the delivery of a parcel on their smartphones, Stockland is reshaping its business to unlock value for its customers.

We take a look at some of the disruptors ahead and how Stockland is responding to the opportunities created by continuing to upgrade and grow its workplace and logistics portfolio.

The internet of things (IoT)

The IoT makes it easier to connect everything — from people to parcels. By analysing and using digital information, logistics companies can track goods in real time and make decisions that improve the speed and efficiency of delivery. The IoT is also playing a significant role in the evolution of smart, efficient workplaces. By transforming data into knowledge that supports decision making. IoT will help maximise collaboration and wellbeing for workers. Some applications Stockland are working on include:

  • Smart lighting and security sensors
  • Smart electricity and water metering
  • Interactive display configurations in building lobbies
  • Destination control lift systems
  • Open-source platform for end of trip and wellness facilities



 

Exploring artificial intelligence

As artificial intelligence (AI) becomes more accessible and affordable, it will play a bigger part in the physical and digital supply chain making it more proactive, automated and personalised. Industry experts agree that it will be a game changer in the sector.

The most obvious use of AI in the supply chain is to gather and analyse raw data to identify patterns and provide insight on how, where and when to send a package.

AI can help:

  • Predict demand
  • Real-time decision making
  • Optimise delivery routes and speed up delivery times
  • Improve customer support
  • Help employees find the right information faster

The logistics and the supply chain is complicated and requires a lot of planning, agility and flexibility. According to research by Deloitte, the right AI platform can help supply chain managers become more dynamic, flexible and efficient.

 


 

The race for the last mile

Customers expect a seamless and fast omnichannel shopping experience. They want whatever-whenever and that means that goods have to travel from different locations such as distribution centres, warehouses or retail stores to different destinations including private homes, stores or lockers.

The logistics industry is balancing the need for inexpensive, fast and flexible delivery options. The increasing trend in urban living is forcing logistics operators to contend with increased congestion and shorter delivery times. Competition is fiercest in ‘the last mile’ from the distribution centre to the retail store or the customer. Stockland’s logistics portfolio taps into the need for flexible e-commerce delivery with well-located logistics centres.

“Traditionally warehouses moved large orders to retail stores. Now they also have to move medium-and small-sized orders to central distribution points and directly to customers. Stockland’s warehouses are designed and built with different types of footplates and heights to cater for a variety of tenants and uses. Additionally, our assets are well-located industrial areas that allow tenants to benefit from operational efficiencies, as well as being close to metropolitan areas for last mile delivery,” said Tony D’Addona, Stockland’s General Manager Workplace and Logistics.


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