08 July 2020   

5 minute read
It’s important to stay up-to-date with the facts on COVID-19 across Australia but sometimes that information is incorrect. Here is a list of some of the most credible and regularly updated sources for information about the evolving COVID-19 situation, current authority advice and where to seek help as a retailer.

1. The Australian Government website

 This is the official government website which is regularly updated with the latest coronavirus news and advice from government agencies across Australia. 

2. National coronavirus helpline 1800 020 080 

Ring this free helpline for information and advice on COVID-19 or for help with the COVIDSafe app. The line operates 24 hours a day, seven days a week.

3. Department of Health

Find the latest news, key facts and figure, contacts and phone numbers, and answers to your questions about COVID-19 including information on looking after your mental and physical health and minimising your risk of infection.

4.Government advice in different languages

The latest information in 64 different languages.

5.Government support for small and medium sized businesses

This website offers business support and advice including tax-free payments to support businesses with cash flow during this difficult time. We encourage retailers to regularly check the website for news on available support through Federal and State government funding initiatives.

6. State and Territory Government information

Head to your local state government’s website for the latest localised responses to the coronavirus pandemic.




- SA

- WA


- NT


7. COVID-19 Mythbusting

Don't be fooled by the misinformation about cures and treatments for COVID-19 circulating on social media. This website explodes some of those myths around COVID-19.

8. COVID-19 Retailer Recovery Protocol

Read more about the COVID-19 Retailer Recovery Protocol released by shopping centre owners and retailer industry groups, which provides a set of principles and actions to ensure a uniform response across all shopping centres in Australia 

9. Safe Work Australia

Find resources on work health and safety, workers’ compensation and COVID- 19 for workplaces in the retail industry.

10. COVIDSafe app

Find out more about the COVIDSafe app, which will play an important role in tracing COVID-19 cases as more shops, services and activities open. We encourage you to consider downloading the  COVIDSafe app. Test, Trace and Rapid Response are key measures to help maintain suppression of the virus and flatten the curve, which is vital to sustained trading.

11. Stockland COVID-19-related matters: RetailCOVID19@stockland.com.au

Your wellbeing is our priority. Please email us with any questions around COVID-19 and retail.


Stockland is not responsible for the material of any third-party website to which links are provided and does not accept any liability for any claims loss or damage arising from the reliance on any such material. Any links to websites are provided for your information or convenience only. Any opinions or views expressed in any third-party material or websites do not necessarily represent the views of Stockland. Stockland does not endorse these websites and cannot guarantee or warrant that the material provided is accurate, complete or current.

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