20 May 2020   

4 min read
The Community Shuttle Bus service will continue to operate on the current timetable, however the NSW Government physical distancing guidelines will affect the bus capacity effective immediately.

The Community Shuttle Bus service will continue to operate on the current timetable, however the NSW Government physical distancing guidelines will affect the bus capacity effective immediately.

We have increased cleaning on the bus with a daily focus on hard surfaces in high-traffic areas and touchpoints.

Follow physical distancing guidance - ‘No dot, no spot’
Distinctive green dots will be used on the bus to show you the safest places to sit and stand. This means you may be asked to wait for the next service. School children and those who require assistance, such as those with disability will be given priority access.

We are also asking you to:
• Practise good hand hygiene by washing your hands regularly to protect yourself, fellow commuters and the bus driver;
• Cover any sneezes or coughs with your inner elbow or with a tissue that is then disposed of properly;
• Avoid close contact with other people at stops, stations and on board services;
• Take extra care if you're around vulnerable people;
• Stay home if you have any symptoms, even if they are only mild.

Stockland would like to thank our Elara community for their ongoing support and co-operation during this time. Please help us continue to slow the spread of COVID-19.

What you can do
Keep up-to-date with the latest COVID-19 information at nsw.gov.au

The bus operates Monday to Friday, between 5am-9am and 4pm-8.30pm, picking up and delivering passengers to a number of bus stops within Elara approximately every 30-45 minutes. Please see below a timetable of approximate departure and arrival times, as well as bus stop locations.

Timetable

 

Map

 The following conditions of carriage apply to all passengers travelling on the services:
1. Passengers are requested not to talk to the driver while the vehicle is in transit.
2. Passengers shall not consume food or drink in the vehicle.
3. Passengers shall not bring an animal on to the vehicle unless it is an approved guide or assistance animal.
4. Passengers shall not place feet on seats.
5. Passengers shall not put anything in the aisles of the vehicle that is likely to cause an obstruction or injury to someone.
6. Passengers are not to play musical instruments on the vehicle.
7. All sound equipment shall be operated at a reasonable level with earphones attached, so as not to cause a disturbance to other passengers.


Enquiries and Complaints:
Passenger complaints and enquiries must be lodged by email at tdnsw.complaints@transdev.com.au


Feedback:
If you would like to provide feedback on the Elara Community Shuttle Bus service, you can also contact TransDev by phone between 8am-5pm Weekdays on (02) 8724 3060.

For ongoing updates of this service and more information on the route, please monitor this webpage or 'like' the Stockland Elara Facebook page.