Buying Process and Costs

When it comes to buying and living in a retirement village, Stockland will work with you to keep the financial side of moving easy to understand, and give you options when you need it most.

Contract Types Explained

We've put together a simple video to help you understand about our two contract types: Peace of Mind and Capital Share. 

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A step by step process to buying and living at a Stockland retirement community

Monica Quaresima, Stockland Sales Manager, shares a step-by-step guide on how to find the perfect retirement home and community.

1) What to consider when choosing the right living option and community

Firstly, if you are looking to downsize or retire it’s important to think about your current and future needs to ensure you choose the right living option for you. This could be feeling a sense of community, being close to family, opportunity to join activities / hobby groups, access to health care, safety and security, or privacy.
This then needs to be evaluated against what you need, for example, the number of bedrooms, bathrooms, study, garage, and what is feasible within your budget. There might even be a way for you to free up some equity to do the things you love!

2) Reserving a home

After choosing the living option and community that meets your needs and lifestyle, you can exclusively reserve your home and then focus your efforts on selling your existing property.
To do this, you will need to connect with a Stockland Sales Professional and sign a disclosure document and any other relevant documents required which hold the property for 3-4 months, giving you peace of mind. There is no deposit required. Once a settlement is received, you can move then move into your new home and start this new and exciting chapter.

3) Accessing support for the process of moving to and settling in at Stockland

Stockland is here to guide you through your entire moving process, from start to finish and can be your point of contact from moving through to settling into your new home. We can recommend experts who can help you sell your existing home, assist you to downsize, and help you move into your new home.
We understand that moving out of the family home can stir up emotions so Stockland Sales Professionals, our partners and community managers are dedicated to supporting you through this transition.

4) Changing your mind

Stockland provides different options if you change your mind depending on where you are on your home-buying journey. If you change your mind during the reservation process, all you need to do is notify Stockland in writing of your decision and no penalties or costs will apply.
Once settled, Stockland offers a Change of Mind Money Back Guarantee* within six months of the move-in date. Once you’ve notified Stockland that you want to move out, Stockland will refund all payments you have made to Stockland for your home including maintenance fees. The fees that you will be responsible for are the costs payable for your home to third parties (if applicable) such as, removalist fees, solicitor fees, and utilities like electricity and gas.

More Information

To find out more about our Change of Mind Money Back Guarantee* or to make an enquiry, visit your closest Stockland Retirement Living communities or call us on 1800 72 71 70.
* Change of Mind Guarantee Offer does not apply to Aspire by Stockland products. Stockland will refund all amounts you have paid to Stockland for your home (and if applicable the purchase price paid to the previous owner for a strata title purchase) if you notify Stockland that you want to move out of the village within 6 months of moving in. Offer excludes any amounts payable to third parties for upfront costs (e.g. removalist fees and stamp duty) or ongoing costs (e.g. strata levies and utilities) in relation to your home. Offer applies to reservations made on or after 1 November 2015. Offer is subject to terms and conditions to be included as part of the applicable residence contract. For more information speak to a Stockland Sales Professional.
While every effort is made to provide accurate and complete information, Stockland does not warrant or represent that the information in this article is free from errors or omissions or is suitable for your intended use. Subject to any terms implied by law and which cannot be excluded, Stockland accepts no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of any error, omission or misrepresentation in information. Stockland reserves the right to change or amend details as circumstances dictate. This article may refer to features which are not available for all homes or may vary between homes. Stockland recommends you seek independent legal and financial advice before entering into a contract. Published June, 2020.