Meet Vivianne Italiano, our Sales Professional at Vermont Retirement Village, Victoria.
What is the best part of the role for you?
Talking to customers and showing them around the village. I love explaining how the industry works, whilst also allowing them to experience the life at the village for themselves when they come to visit. Many of my customers are blown away by how lovely the renovated units are!
What do you like to do in your spare time?
I'm a coffee snob. I love meeting my girlfriends at new cafes around Melbourne, where really good coffee is served. The 3C's are my favourite past time - coffee, cake and a chat!
How would the residents describe you?
Friendly and caring.
What is the best thing about Vermont Village?
Vermont Village is one of Stockland's smaller villages and it is a very friendly place with a great community and absolutely fabulous Village Manager. The residents just LOVE living here.
Do you have any advice for someone thinking about moving into a retirement village?
The best thing to do is to talk to as many of our residents as possible. Go to all the events hosted at the village so you can really get a feel for the atmosphere in its busy and bustling times. Also, get yourself booked into a two week free trial stay*, this is a wonderful opportunity to "try before you buy" and work out if this village is for you.
What is the biggest change you have seen in a resident' life?
I saw an older man - pale, unwell, and barely mobile on a walker. A few months later, after his move in, he was laughing and dancing at the Christmas party - I will never forget that.
Vermont Retirement Village is open for inspection every Wednesday, 11am - 12pm, or just call 1800 72 71 70 to book an appointment with Vivianne. We hope to see you soon.