May
20

Meet Tim | Retailer Stories

Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community.

Meet Tim, from Jamaica Blue

Q. Tim, tell us about your store?

Jamaica Blue Baldivis opened in 2015 as part of the centre redevelopment and was the 3rd store in WA to have the new “veranda” décor. Jamaica Blue Baldivis is a multi-award winning cafe. In 2017 we won the National Barista Competition. We also won the 2019 National Retailer of the Year award from Stockland Baldivis.

Q. What feedback do you from your customers?
Customers consistently talk about our great staff and great coffee. Billy, Riley, Clare and Kaysha are all very well known. Not to mention our Lemon Sugar Muffins which are highly sought after.

Q. What do you love about our local community?
During this crisis our sales have maintained at an excellent level. Our regular customers come in twice a day on occasion and don’t redeem their freebies. Support has been amazing. Our relationship with Baldivis senior High continues to provide great benefits for both of us. Up to 50% of my staff have come from work placements from the school. Many of them have completed traineeships through Jamaica Blue.

Q. What do you love most about your job?
My staff are amazing, fun and friendly. Every one of them fully supports the business. The majority of my staff start when they are at school and it is their first Job. My role is to set them up for their chosen career. This includes training in teamwork, time management, effective communication, accountability and building relationships. Many of my staff have been with me for over 2 yrs. It’s great to see them mature.

Q. Why do you think shopping centres are important?
Shopping centres are extremely relevant and important to local communities. They provide meeting places, services and experiences. The employment alone provides income, a sense of involvement and self-worth. Without shopping centres many of our youth would be without work. I still prefer to buy the majority of my products from brick and mortar and actually view the goods before purchase.

Q. What motivates me?
Knowing that I will enjoy the day at work. I enjoy working with all my staff. We also strive to pass this fun atmosphere on to all out guests. Overall we strive to create a fun, relaxing environment.

 

If you’d like to read more about your most-loved retailers, their products, and the faces behind the businesses, click through to the Retailer Stories page on our Belong hub. There are plenty of stories to share!

 


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