Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community.
Meet Steve, Mister Minit
1. What products, services or experiences do you offer?
At Mister Minit we provide a wide variety of household and personal services. Our main areas of expertise include key cutting, shoe repair, engraving and watch service.
2. What do you love most about your job?
It's gratifying to know that we're able to fix people's problems and make their lives easier. Also, whenever an odd request or challenge comes in, it's always rewarding when we're able to solve it for the customer.
3. What feedback do you get from your customers?
Our customers appreciate that we're always happy to help and work with them to find a solution to their problem. Even if it's something we've not encountered before, we're willing to have a look and assist them wherever we can.
4. What are some unusual customer questions you get?
We regularly get people coming in with random, wacky things for us to fix. I've fixed a teapot, hair clippers, utility belt for a Batman costume, and I've even had to grind down a lady's new toothbrush so it would fit in her toothbrush holder at home!
5. What are some must-have items, services or experiences right now?
With the colder weather, a lot of people are pulling their Winter shoes out from the cupboard. We definitely recommend our customers come in and grab some water and stain protector, particularly for their suede items, so their favourite Winter boots are protected all season.
6. What is your current role and main responsibilities?
I'm currently serving as the shop manager for the Balgowlah store.
If you’d like to read more about your most-loved retailers, their products, and the faces behind the businesses, click through to the Retailer Stories page on our Belong hub. There are plenty of stories to share!