Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community.
Meet Faye and Laura, The Source Bulk Foods
1. What do you love about your store?
We love how we are trying to create a personal, environmentally friendly shopping experience for our customers. We love that we have become an integral part of the local community, and enjoy getting to know all of our lovely customers.
2. What did you wish customers know before they visited your store?
We wish customers knew that we don't only sell nuts and chocolate, but we also stock all your pantry essentials including herbs and spices, oils and vinegar, honey, cereals and also many cleaning products package free for both body and home.
3. What is your most memorable moment since opening the store?
That definitely has to be winning Northern Beaches Specialised Retail Business Award and Best Retail Store Award at Stockland in 2019. It just highlighted all of the teams hard work over the past two years, and we are so proud of all our staff who work tirelessly to provide a relaxed, clean shopping environment and a friendly service.
4. How have you coped with COVID-19 and what are you looking forward to?
We have worked really hard to maintain a great service throughout these trying times. We have created a click and collect service, amped up our cleaning regime to be able to provide our customers with a safe environment to continue purchasing their products package free, and are happy to go the extra mile to make our customers feel totally comfortable shopping with us.
5. What are your favourite products?
Faye: It's very hard to pick just one product, but I'm currently loving our kombucha on tap! My favourite flavours are Heartbeet (beetroot, carrot and ginger) and Roobi Rhubarb (rhubarb, red apple and cinnamon).
Laura: My favourite product a the moment is definitely the Tasmanian Ironbark Honey. I've been having this every morning on crumpets for breakfast and love to use it in baking, stirred into tea, and even drizzled over ice-cream!
6. What feedback do you get from your customers?
'A relaxing environment and shopping experience.'
'Nice to shop without all the packaging.'
'Great selection of products that are fresh and of high quality.'
'Friendly ad helpful staff.'
If you’d like to read more about your most-loved retailers, their products, and the faces behind the businesses, click through to the Retailer Stories page on our Belong hub. There are plenty of stories to share!