Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community.
Meet Gai, of Trenery.
1. Tell us about your store?
Trenery is a Fashion Brand that represents timeless simplicity. We have many lovely customers that visit our Balgowlah store. Our customers are our priority and they are confident that we will provide them with premium service, fabulous styling tips and honest advice. They can relax, have a chat and enjoy the quality of clothing, footwear and accessories in the store.
2. What products, services or experiences do you offer?
Trenery offers an amazing range. We always have essential basics, knitwear, pants, skirts, tailored blazers and coats and seasonal wardrobe must-haves. Many people may not realise, but we also have a great range of shoes, leather bags, silk scarfs and jewellery in-store. We pride ourselves on the quality of our products and fabrics. Our team have a wealth of fashion experience, so you know you are in good hands when it comes to adding to your wardrobe.
3. What do you love about your store?
I love that our store has a layout that displays our products in a beautifully lit and relaxed atmosphere with a welcoming feel. Our store window always reflect the modern simplicity that is Trenery, a sense of style and quality. I love that we are able to offer a personal shopping experience. I also love that Stockland Balgowlah has such a community feel about it, something you don't experience in larger shopping centres.
4. What feedback do you get from your customers?
Our customers love the feel of our fabrics and love that Trenery favour natural fibres including our French linen, organic cotton, merino, cashmere, alpaca, silk, modals and various other luxurious blends. They also love the Trenery styling that is both timeless and fashionable. We also get great feedback on our generous rewards program.
5. What are some must-have items, services or experiences right now?
With everything that is going on in the world at the moment I would say the primary must-have would be our Lux lounging range, staying comfortable without forsaking style! Come and experience our luxury knitwear and modern classics in pinks, blues, magenta and neutrals. We will put together your wardrobe essentials, denim options, feminine tailoring and versatile separates like our classic leather jacket, an absolute must-have! There really is something for everyone!
6. What do you love most about your job?
I love our clothing range which means I love styling our customers! I especially love the customer relationships I have built up over the last 6 years at Trenery Balgowlah and genuinely making sure each and every customer that leaves our store is happier than when they walked in!
If you’d like to read more about your most-loved retailers, their products, and the faces behind the businesses, click through to the Retailer Stories page on our Belong hub. There are plenty of stories to share!