Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community.
Meet Chanai, from Mr Minit
1. What products, services or experiences do you offer?
We cut all types of keys, repair shoes, do a range of engraving, sell beautiful gift ware that you can then get personalised and we also sell batteries to mention a few things.
2. What are some unusual customer questions you get?
We get all sorts of questions but the one that comes straight to mind, is recently, we had a gentleman bring us a pair of leather pants for repair... as he had split them at 'the back'.
3. What do you love about our local community?
The friendliness. We have so many really nice repeat customers that come past sometimes, just to have a chat and see how we're going, we even have some thoughtful customers that surprise us with gifts, just because. It's these connections and friendships that make our community what it is, and a great place to live.
4. What are some must-have items, services or experiences right now?
Car key repairs. Which is odd in some ways, but possibly people with having all this spare time are noticing the smaller things that need fixing or replacing.
5. What are three words that describe you?
Positive, energetic and neat'n'tidy.
6. How have you coped with COVID-19 and what are you looking forward to?
We have coped during this hard and strange time because we have really good bosses, they have been very understanding, flexible and have kept us open to help all our customers when a lot of other businesses decided to shut. I can't wait for everything to return to normal, I think that's all most people are looking forward to.
If you’d like to read more about your most-loved retailers, their products, and the faces behind the businesses, click through to the Retailer Stories page on our Belong hub. There are plenty of stories to share!