Services


There are a wide range of centre services and amenities at Stockland Hervey Bay and we are always willing to help if you require further assistance.

Customer Care

There are a range of services designed to add to your shopping experience at Stockland Bundaberg. The Customer Service staff at Centre Management are happy to assist you in all aspects of your visit to the centre, and can be contacted on (07) 4152 5788.

Centre Management Hours
Monday – Friday           8:30am – 5:00pm
Saturday & Sunday       Closed
Public Holidays             Closed


Disabled Amenities

Disabled toilets are located in the corridor beside Jay Jays and in the Food Court. Disabled parking spaces are located at our main entrances to the Centre.

Free WiFi

Shoppers at Stockland Bundaberg can enjoy the benefits of free WiFi by conveniently surfing the internet through a fast and reliable wireless internet connection for laptops/ notebook computers and PDA's throughout the centre.

Stockland Gift Cards

No matter how well you know someone, sometimes it’s hard to find the right present. Give the gift of choice with a Stockland Gift Card.

Starting from just $10, a Stockland Gift Card can be spent in any participating store in any Stockland Shopping Centre in Australia.

The Stockland Gift Card can be purchased from Centre Management office, located in the service tunnel between Jay Jays and Angus & Coote.

Cards are valid for 3 years from the date of issue and have a $1.50 activation fee.

Justice Of The Peace

We are pleased to announce that the JPs in the Community program is back up and running in selected locations and our Bundaberg team will resume services from Wednesday July 15 with strict social distancing measures in place.  

JPs and Cdecs are trained Queenslanders who can witness and certify your routine legal documents. For example, wills, affidavits, statutory declarations and enduring documents.

For your convenience, Justice of the Peace are in centre every Wednesday from 10am to 12 noon and then 1 to 3pm located between Pandora and Connor in Stockland Bundaberg.

Upon arrival please use the provided hand sanitiser and keep a social distance of 1.5m while waiting to be helped by our volunteer JPs, your patience and understanding at this time is appreciated.

For more information and JP locations please click here

 

Lost & Found

If you've lost something, we can try to help you find it. Please visit Centre Management to lodge a report.

Mobility Equipment

Wheelchair and Mobility Scooter hire is available from Centre Management to make shopping easier. Customers are encouraged to book in advance and leave photo identification.
This service is free of charge. For more information please phone Centre Management on 4152 5788

*Booking is limited for Mobility Scooter hire, please phone ahead prior to your visit at Stockland Bundaberg for scooter availability.


Parents Room

Stockland Bundaberg makes shopping with babies and toddlers easier with two convenient, clean and well-equipped Parents’ Rooms. These are located near the main bathrooms between Jay Jays and Angus & Coote and the food court bathrooms. 

Facilities include:

* Private feeding rooms including LCD TVs

* Gated Children's play area with activity panels

* Family restroom including children's toilet

* Change table with disposable change mats

* Nappy bins

* Wash basins

* Microwave and bottle warmer

The location of both of the Parents Rooms can be seen on the Centre Directory Map.

Free child activity packs are also available from Centre Management.


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