There are a wide range of centre services and amenities at Stockland Cairns and we are always willing to help if you require further assistance.

Disabled Amenities

Disabled toilets are located behind Centre Stage and in the Food Court. Disabled parking spaces are located outside every entrance to the centre.

Gift Cards

No matter how well you know someone, sometimes it’s hard to find the right present. Give the gift of choice with a Stockland Gift Card. Starting from just $10, a Stockland Gift Card can be spent in any participating store in any Stockland Shopping Centre in Australia.

The Stockland Gift Card can be purchased from the Customer Care Centre, located near Centre Court. See in centre for a list of participating stores. Cards are valid for 3 years from the date of issue and have a $1.50 activation fee. Click here for more information.

*No cash payments are accepted.

Justice of the Peace

For your convenience a JP is at your service each: 

Monday 10am - 2pm

Wednesday 10am - 2pm

Thursday 5pm - 7pm

Saturday 9am - 1pm

Alternatively, please call Justice of the Peace and Commissioners for Declarations branch on 1300 301 147 between 8:30am and 5pm or visit 

Kiddie Kabs

Kiddie Kabs make shopping with children a little easier. They are available for hire free of charge from the Customer Care Centre.

Lost and Found

If you've lost something, we can try to help you find it. For lost and found property enquiries please contact the Customer Care Centre on (07) 4054 3066 or visit the Customer Care Centre located near Centre Court.

Mobility Equipment

Motorised scooters, wheelchairs and prams are available for hire from the Customer Care Centre. To book please phone (07) 4054 3066.

Parents Room

The centre has two Parents Rooms available for your use, located in the Food Court and behind Centre Stage. Both rooms are fully equipped with the the following facilities for your comfort and convenience:

General Amenities
Comfortable seating & private feeding areas
Change tables & heated baby wipes
Microwaves & bottle heaters


Do you want tickets to all the big events? Stockland Cairns is your local Ticketek agent. Get tickets for your favourite concert, game or show while shopping at Stockland Cairns. You can now buy tickets to any Ticketek event throughout Australia at the Customer Care Desk located at Centre Court. 

Ticketek hours are: Monday to Wednesday & Friday 9am to 4:30pm, Thursday 9am to 8:30pm, Saturday 9am to 4:30pm, and Sunday 10am to 3:30pm. Public holiday hours may differ.

*Ticketek will continue to offer information & online assistance to customers here

Customer Care

Customer Care can assist with all Centre services, including the hire of Kiddie Kabz and Mobility Equipment, Gift Card sales, Lost Property, Transport enquiries and Ticketek.

The Customer Care Desk is located near Centre Court and is open 7 days a week.

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