May
20

Our stores, our stories

Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community. 

 

Meet Stacie, NewsXpress

 

1. What products, services or experiences do you offer?

We are a newsagency with a large range of gift ideas. We have an extensive magazine range, tonnes of beautiful cards, candles, homewares, Darrell Lea, POP vinyls and Beanie Boos as well as selling LOTTO and instant scratch it’s.

 

2. Drives you and the team?

I work in retail because I love customer service. So that’s the most important thing i instill in my team. We want to give great customer service each and every time and build rapport wherever we can.


3. With regard to your store what new trends are you seeing?

People don’t buy the newspaper and magazines like they used to. So newsagencies have had to make changes in order to remain in business. This is why we are heavily focused on our gift lines. People want to shop with ease.

 

4. What do you love about our local community?

Nothing beats a small town. Especially recently! We’ve seen this town rally together during some hard times and support in whatever way they can.

 

5. What’s three words that best describe you?

Smiley, Loud and hilarious (my staff might not agree on that last one though 😂)

 

6. What are common questions you get?

Everyday we get asked for the winning ticket...we make sure everyone who buys a ticket leaves with a guaranteed chance!

 

7. Most memorable moment in your store?

It would be when people win decent amounts on Lotto. It can be a very emotional thing telling someone they have just won money. Even a few hundred can mean the world to a person. We had a $200,000 win last year. We are hoping for another big win soon!!

 

8. What are some of your favourite stores at Stockland Forster?

DW Quality Meats - great service every time!

Chickens at Forster - George and Rose are such lovely people. Donut King- we at NewsXpress Forster love a good donut ... and Gail is a legend!


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