Services

To make your shopping easy, we have a wide range of services and amenities. We are always willing to help if you require further assistance.

Customer Service: We always endeavour to make your visit more comfortable, enjoyable and convenient as possible. Our Centre Management team are available 5 days a week from 9.00am to 5.30pm Monday to Friday, to help you with gift cards, directions, mobility equipment hire, lost property and general enquiries. Our office is located outside on the Philip St side of the building, between OPSM and Priceline.

Air conditioning: For your comfort, the temperature inside of the centre is set at 23.5ºC – all year round.

On-site Cleaning and Security: Stockland Gladstone has on-site security and cleaning staff. If you notice something that needs attention, please let us know.




Free Wi-Fi

Get 120 minutes of free data every day by joining our WiFi service whenever you visit. Simply enable wiFi on your device when you are in the centre and connect to Stockland Free WiFi.





Justice of the Peace

A free Justice of the Peace service is available every Thursday evening from 6pm and Saturday morning from 10 am. No appointments – just turn up.

Located in the corridor between Commonwealth Bank and Westpac.



Disabled Amenities

Disabled toilets are located near NewsXpress in the East Mall and in the public amenities at the Coles end of West Mall.

Dedicated Disabled Parking is located at the Commonwealth Bank, Flight Centre and Woolworths entrances to the centre and outside each entrance to Coles and Kmart.


Lost and Found

If you've lost something, we can try to help you find it. Please visit Centre Management to lodge a report.


Mobility Equipment

Stockland Gladstone has a Motorised scooter and wheelchair available for hire from the Centre Management Office. To book please phone (07) 4978 1944.

5 Star Parents' Room

Our well-equipped Parents' Rooms is located down the corridor between Newsxpress and Jay Jays, with facilities for:

Facilities include: 
• Change tables and nappy bins      
• Wash basins                    
• Microwave and bottle warming 

• Private feeding rooms

• Heated wipes

• Play area for the kids 

• ABC Kids screening all day


Centre Management

Our people enjoy being able to help and you'll find our Centre Management office located outside near OPSM.

Open 5 days a week from Monday to Friday and offering a variety of services you need to make shopping easier.

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