Our stores, our stories

Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community.

Meet Cassie, Serenity Skin Spa


1. What products, services or experiences do you offer?

At Serenity, we offer a full range of beauty services for the Skin, Mind and Body, including IPL Treatments, Waxing, Luxurious Facials and Pamper Packages that allow you to totally unwind and relax plus we also sell O Cosmedics Skincare, Jadea Natural Skincare and more!


2. What are customers wanting right now?

To come in and simply have some ‘me time’ that most of us have been missing out on while we have been in isolation with our families.


3. What is your current role and responsibilities?

I am the Manager and Senior Skin Therapist - I love encouraging my team to provide the best service possible, and I love helping my clients look and feel better by treating and repairing skin concerns.


4. What do you love most about your job?

Building women’s confidence within themselves again. It's amazing how a simple treatment can make you feel on top of the world.


5.What’s three words that describe your store?

Inviting, Relaxing and Stunning.


6. What are some of you favourite stores in Stockland Hervey Bay?

Novo, Adairs and Colette would have to be at the top of my list.


If you’d like to read more about your most-loved retailers, their products, and the faces behind the businesses, click through to the Retailer Stories page on our Belong hub. There are plenty of stories to share!

Sign up to stay in touch