Services

There are a wide range of centre services and amenities at Stockland Townsville and we are always willing to hear if you require further assistance. Please feel free to let us know.

Centre Management

Our Centre Management staff can assist with all centre services. 

The Centre Management office at Stockland Townsville Myer Centre is located up the stairs in the Main Amenities Corridor near Best & Less and is open between 9:00am - 5:30pm Monday to Friday.

The Centre Management office at Stockland Kmart Centre is located outside the Walker's entrance and is open between 9:00am - 5:00pm Monday to Friday.

Customer Care Desk - Stockland Townsville Myer Centre

Our Stockland Townsville Customer Care Desk is open 7 days, is a local Ticketek agency and have friendly staff ready to help you with any questions you may have. Located near the QBD Bookstore in Stockland Townsville Myer Centre.

Centre Directories

A simple guide to Shopping at Stockland Townsville Myer Centre is now available at Centre Management or Customer Care - How Easy!

We also have three Touch Screen directories:

  • located at the Alfred Street car park entrance next to Williams Shoes 
  • loacted near the Ross River Road entrance next to Angus & Coote 
  • located near the Woolworths Travelators next to Boost Juice Kiosk

Alternatively, you can find Centre Directory Flyers located in a number of poster stands throughout the centre.

Ticketek

Get tickets for your favourite concert, game or show while shopping at Stockland Townsville.

Ticketek hours are: 

Monday to Wednesday & Friday 9am - 4.30pm
Thursday 9am - 8:30pm
Saturday 9am - 3:30pm
Sunday 11am - 3:30pm

Justice of the Peace

For your convenience, Justice of the Peace are in centre every Tuesday from 9.00am to 3.00pm and Saturday from 9.00am to 12.00pm next to Gloria Jean’s travelators opposite OPSM in the Stockland Townsville Myer Centre.

Lost and Found

If you've lost something, we can try to help you find it. For lost and found property enquiries at:

Stockland Townsville Myer Centre - make your way to the Customer Care Desk located near the QBD Bookstore or call 4779 6033.
Stockland Townsville Kmart Centre - make your way to Centre Management located on the external of the building facing Acheron Avenue or call 4779 9277.

Mobility Equipment

Mobility Equipment make shopping easy!

You can hire FREE of charge:

Stockland Townsville Myer Centre - Motorised Scooters and Wheelchairs from the Customer Care Desk located next to QBD Bookstore or by calling 4779 6033

Stockland Townsville Kmart Centre - Wheelchairs from Centre Management located on the external of the building facing Acheron Avenue or call 4779 9277.

Accessability

Designated accessibility parking spaces are located close to centre entrances at both Stockland Townsville Myer Centre and Stockland Townsville Kmart Centre.  There are also accessibility restrooms located in every amenity block at both centres for customer convenience.