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      Services

      There are a wide range of centre services and amenities at Stockland Townsville and we are always willing to hear if you require further assistance. Please feel free to let us know.

      Centre Management

      Our Centre Management staff can assist with all centre services. 

      The Centre Management office at Stockland Townsville Myer Centre is located up the stairs in the Main Amenities Corridor near Best & Less and is open between 9:00am - 5:30pm Monday to Friday.



      Customer Care Desk - Stockland Townsville Myer Centre

      Our Stockland Townsville Customer Care Desk is open 7 days, is a local Ticketek agency and have friendly staff ready to help you with any questions you may have. Located near the QBD Bookstore in Stockland Townsville Myer Centre.

      Centre Directories

      A simple guide to Shopping at Stockland Townsville Myer Centre is now available at Centre Management or Customer Care - How Easy!

      We also have three Touch Screen directories:

      • located at the Alfred Street car park entrance next to Williams Shoes 
      • loacted near the Ross River Road entrance next to Angus & Coote 
      • located near the Woolworths Travelators next to Boost Juice Kiosk

      Alternatively, you can find Centre Directory Flyers located in a number of poster stands throughout the centre.

      Ticketek

      Get tickets for Cowboys games, your favourite concert or show while shopping at Stockland Townsville.

      Ticketek hours are: 

      Monday to Wednesday & Friday 9am - 4.30pm
      Thursday 9am - 8:30pm
      Saturday 9am - 3:30pm
      Sunday 11am - 3:30pm


      Justice of the Peace

      For your convenience, Justice of the Peace are in centre every Tuesday from 9.00am to 3.00pm and Saturday from 9.00am to 12.00pm next to Gloria Jean’s travelators opposite OPSM in the Stockland Townsville Myer Centre.

      Lost and Found

      If you've lost something, we can try to help you find it. For lost and found property enquiries at:

      Stockland Townsville Myer Centre - make your way to the Customer Care Desk located near the QBD Bookstore or call 4779 6033.
      Stockland Nathan Street (Kmart Centre) - contact Stockland Centre Management on 4779 6033.


      Mobility Equipment

      Mobility Equipment make shopping easy!

      You can hire FREE of charge:

      Stockland Townsville Myer Centre - Motorised Scooters and Wheelchairs from the Customer Care Desk located next to QBD Bookstore or by calling 4779 6033

      Stockland Nathan Street (Kmart Centre) - Wheelchairs are available, please contact Customer Care on 4779 6033 to book.


      Accessability

      Designated accessibility parking spaces are located close to centre entrances at both Stockland Townsville Myer Centre and Stockland Townsville Kmart Centre.  There are also accessibility restrooms located in every amenity block at both centres for customer convenience.

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