Jul
28

Our stores, our stories

Behind each of your favourite stores are passionate, hardworking people who welcome you to take part in their story, every time you walk in. Here, we introduce you to the faces behind some of your favourite Stockland retailers. Learn about the history of their business, the products and services they offer and what they love about their local community.

Meet LiLi, Timezone

1. Tell us about your store?

Timezone provides exceptional customer service every single day. To us it’s all about our guests experience and out of home family entertainment including gaming, FUN, winning and making memories!


2.  What products, services or experiences do you offer?

The Timezone experience is ever changing; growing to stay on top of entertainment trends.

The store has an up-market fit-out, with a bright, colourful and cosy ambience – perfect for family entertainment. Customers have the opportunity to win fabulous prizes from the extensive range of unique and branded quality products from our prize counters. Plus the store is equipped with the latest and also classic games, giving our customers a truly fun-filled experience.

 

3. What drives you and the team to success?

  • Exceptional customer service
  • Store hygiene, health and safety
  • Providing the latest and also classic games

 

4. What’s three words that describe your store?

Fun, Winning and Grinning


5. How have you coped with COVID-19 and what are you looking forward to?

At Timezone we say: Spread Fun, NOT Germs! We’ve all had time to improve our gaming skills on the couch now at home, now it’s time to try it out in the real world!


Timezone has recently reopened, and we’re excited to let you know how we’re providing a safe and hygienic space to satisfy your senses, with minimal touch, maximum clean, and keeping a safe distance.

6. What are some common customer questions you get?

  • Why are some promotions only available at certain venues?
  • What are Bonus Dollars?
  • How do I receive my Powertickets?
  • How do I redeem my Powertickets for a prize?
  • Can I purchase a prize using cash from a redemption counter?
  • What are your opening hours?



If you’d like to read more about your most-loved retailers, their products, and the faces behind the businesses, click through to the Retailer Stories page on our Belong hub. There are plenty of stories to share!

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