Terms & Conditions

  1. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Treat the Stockland Gift Card like cash.
  2. Stockland Gift Cards can be credited with any amount between $10 and $500.
  3. The Stockland Gift Card is redeemable for merchandise or services at participating stores in Stockland shopping centres (only). For a list of participating stores, please contact the Customer Care Centre or the Centre Management Office. The Stockland Gift Card is not redeemable for cash and cannot be used for the payment of credit or retailer accounts.
  4. Individual retailers are not required to accept Gift Cards for transactions under $20.
  5. The Stockland Gift Card must be redeemed before the expiry date shown on the card.
  6. The Stockland Gift Card will not be redeemed after the expiry date and will be void.
  7. The Stockland Gift Card cannot be reloaded. The Stockland Gift Card is partially redeemable. It is up to the customer to use the full value before the expiry date. Cash will not be given for any unused balance. Any unused balance on expiry of the Stockland Gift Card will not be refunded or credited. Where the cost of the purchase exceeds the available card balance, the customer will be required to make up the difference with another payment method.
  8. The customer is liable for all transactions on the Stockland Gift Card except to the extent to which there has been fraud or negligence by Stockland or any of Stockland employees.
  9. The customer can check the card balance at any time by calling 1300 55 33 80. Stockland reserves the right to change any of the terms contained in these Terms and Conditions of Use at any time. Changes to the Terms and Conditions of Use will be available here, or at Stockland Shopping centre's Customer Care Centre or Centre Management Office.
  10. Visit the Stockland Shopping Centre's Customer Care Centre or Centre Management Office if you have any reason to believe that an error has occurred in relation to Stockland Gift Card.

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