Our Friendly team at the Customer Care Centre enjoy being able to help. Open 7 days a week we offer a variety of services. From store directions, local bus timetables, lost property, motorised scooters and wheelchair hire, we make shopping easier.

For any Ticketek inquiries please conatct Ticketek directly at

Customer Care

There are a wide range of centre services and amenities at Stockland Burleigh Heads and we are always willing to hear if you require further assistance. Please feel free to let us know.

Gift Cards

No matter how well you know someone, sometimes it’s hard to find the right present. Give the gift of choice with a Stockland Gift Card. Starting from just $10, a Stockland Gift Card can be spent in any Stockland Shopping Centre in Australia.

The Stockland Gift Card can be purchased from the Customer Care Desk, located near the Commonwealth Bank. Cards are valid for 36 months from the date of issue and have a $1.50 activation fee.

Justice of the Peace

JPs in the Community program will be available at the following times:

Monday -  Friday     10am - 1pm daily*

Saturday                  10am - 12pm daily*

The JP service is located in front of the Chempro Chemist at the Woolworths end of the centre.

Please remember to practice social distancing of 1.5m while waiting to be helped by our volunteer JPs.  Your patience and understanding at this time is appreciated. 

*Not available Public Holidays.

Kids Kabs

Kids Kabs make shopping with children a little easier. They are available for hire free of charge from the Customer Care Desk.

Lost and Found

If you've lost something, we can try to help you find it. For lost and found property enquiries please contact the Customer Care Centre on (07) 5535 9666.

Mobility Equipment

Motorised scooters and wheelchairs are available for hire, free of charge for 2 hours from the Customer Care Desk.

To make a booking, contact Customer Care on (07) 5535 9666.

Parent Rooms

Our well-equipped Parents' Rooms are located near Best & Less and in the corridor near Chempro.

Facilities include:
  Change tables
  Feeding cubicles
  Wash basins
  Nappy bins
  Children's play area with television

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