As Australia faces COVID-19, Stockland is here for you as we’ve always been; supporting our customers in finding their dream home. We’ll continue to regularly update this page with our latest information.
Yes, our Sales Centers have now reopened, so you can choose to visit in person, call, or video chat with our sales team.
If you wish to visit, we recommend making an appointment if possible, to help us manage social distancing and cleaning protocols.
You can arrange an appointment by submitting an enquiry form, or by using the contact details shown on the website, for the community or listing you’re interested in.
Yes, display homes are open. If you wish to visit, we recommend making an appointment if possible, to help us manage social distancing and cleaning protocols. Please visit your local community website for specific home builder contact details.
There is unlikely to be delays to your settlement, however with the changing circumstances it’s best to check our Construction Update Tracker.
You can get updates on your local community webpage by checking the ‘Construction Update’ in the 'Getting Started' headers along the top right-hand side of the page.
Please visit your community’s web page and look for ‘Construction Update’ in the 'Getting Started' headers along the top right-hand side of the page.
Once you are on the Construction Update page, select your Stage and a status will be shown with estimated timing.
Yes, but inspections will be non-contact and limited to 2 people.
To help maintain the wellbeing of our customers and staff, and to align with Government social distancing guidelines* regarding COVID-19, we are facilitating Non-Contact Inspections. Customers attending a Non-Contact appointment must adhere to the requirements of the Stockland visitor policy which will be emailed to you along with your invitation.*Government advice may differ by state
A Non-Contact Inspection for your townhome will include:
In this time, we are aware some customers may require flexible arrangements for their inspection such as sending a delegate to inspect on your behalf. Inspections can also be re-scheduled following a 14-day self-isolation period in line with advice from the Australian Government Department of Health.
Contact us at your earliest convenience so we can help facilitate alternative options.
The playgrounds, including BBQs, in our communities are currently closed, in line with government advice*.
Many parks and green spaces remain open for exercise, and we encourage you to make use of these outdoor spaces whilst adhering to social distancing guidelines.*Government advice may differ by state
In line with guidance from the Australian Government*, we have postponed or cancelled many community events until further notice. For updates on specific programs, please visit the News and Events section of your Community’s website.
If you are organising any community events, we ask that you also follow the guidelines on public gatherings outlined by the Government to help protect yourself and other members of our community.*Government advice may differ by state
If you’ve got further questions, we’re here to help.
You can get in touch via our enquiry form