Case Study

Liveability - Fundamental to residents' wellbeing and long-term satisfaction

2 min
22 September 2017

Stockland Liveability Index

As cities continue to experience strong population growth, we need to have an overarching focus on creating liveable, healthy and connected places for people.

We have conducted in-depth, customer-driven research since 2011 to measure the liveability of our Residential communities nationally over time. We know from this research that people buy more than just a house or land. Home buyers are buying into a lifestyle shaped by the people, facilities, activities and environment around them.

We have identified four guiding principles for liveable cities, grounded in the Index:

Stockland Corporate Reporting 2017 on Liveability

2017 Stockland Community Liveability Results


responses from 40 communities 1


Stockland Liveability Score
(above 80% target)


Average personal wellbeing score of residents, above Australia average


residents are doing more exercise


residents feel safer


feel like they are part of the community

 1 We targeted and received sufficient responses from 24 communities to look at these results in depth.

Our Liveability Index gives us a transparent method for prioritising our efforts in designing, planning and building what is important to residents. 

The results of our index help to inform:

  • Project planning – Development managers use the Liveability Index customer insights to better plan, design and bring forward key community infrastructure, to generate higher levels of customers satisfaction.
  • Monitor community lifecycles – We measure how customer satisfaction, wellbeing and happiness increase over time as our communities mature.
  • Place-making – Research informs the creation of a consistent place-making approach across our communities, as set out in our ‘Better Places Manual’
  • Collaboration – Our research shows us that if we work with government and other key stakeholders to fast-track schools, parks, childcare, cafes and shops, we can have a profound impact on the liveability of our communities and customer wellbeing.