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Services and Amenities for all your needs

At Stockland Forster, we’re committed to enhancing your shopping experience. Discover a variety of services and amenities available within the centre. Whether you need store information, assistance, or have any requests, we’re here to help.

Customer Care

Members of our Customer Care team are available every day to help make shopping easier for you. The Customer Care Desk provides a range of free services including directions to store locations, gift card sales, information on public transport, taxi bookings and lost property. The Customer Care desk is located in the centre mall, near Bay Audio

For any enquiries call 02 6554 5044.

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Hidden Disabilities Sunflower Program

Stockland Forster is proud to offer the Hidden Disabilities Sunflower program in-centre. The Hidden Disabilities Sunflower is to support people with a hidden disability by making the invisible, visible by indicating a person may need additional support or a little more time. 

Visit our friendly Customer Care team located near Noni B and Specsavers to pick up a Sunflower lanyard, pin or wristband today.

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Lost and Found

If you've lost something, we can try to help you find it. For lost and found property enquiries, contact Customer Care on 02 6554 5044

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Disabled Access Amenities

We have two disabled amenities accessible within the centre:

- Amenities between Just Jeans & Sussan in the main mall
- Amenities at the Coles entrance to Stockland Forster

An Adult Change Room facility with an adult change table and support hoist is located in the amenities at Coles entrance.

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Puppy Parking Station

Our Puppy Parking station is located at the centre's western entry near Coles. This structure is provided for the convenience and comfort of customer's pets with harness points available to safely secure your dog, with fresh water and shade available within the space.

Please adhere to the following rules:

  • Ensure your dog is secured safely to the hooks provided
  • Shorten leads to prevent tangling
  • Owners to clean up and dispose of any litter
  • Maximum 20 min per stay
  • Please note it is the owner’s responsibility to keep their dog under control at all times.

Stockland does not take responsibility for poorly behaved dogs, biting, barking or other disruptive behaviour that may result in immediate removal.

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Free WiFi

Surf the net while you shop your favourite retailers. We’ve got you covered with free WiFi while you shop and relax. Simply select “Stockland Free WiFi,” on your phone, review the terms and conditions, and log in.

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