Sensory Shopping Guide

Busy shopping centres can sometimes be overwhelming, particularly for people with hidden disabilities. Stockland Green Hills is proud to offer families a range of sensory-friendly activities and tips to make their centre experiences as convenient, calm, and organised as possible.

To help families navigate busy centres, in partnership with Aspect Australia, we have mapped out potential sensory stressors such as noise, light, smell, and touch as well as crowding or busy areas of the centre. The map also indicates calmer quieter places if needed, and assists in preparing a person by increasing the predictability of a new environment.

What is a Sensory Map?

Sensory maps are used to prepare a person and increase the predictability of a new environment and indicate calmer, quieter places if needed. This helps to reduce sensory overwhelm, anxiety and stress. 

Developed in partnership with Aspect

Stockland Green Hills was assessed by Aspect's Autism Friendly team on a typical, busy day. Autistic people conducted a walkthrough of common areas, giving live feedback about their experience and advising on potential positives, challenges and solutions. Individual retailers and car parks were not assessed. 

Note: While the Sensory Map acts as a guide for a typical day at the centre, sensory experiences are subject to change day-to-day.

> Click here to download our Sensory Map

The P2 Orange carpark and P3 Red carpark accessible via Molly Morgan Drive and Mitchell Drive and entering the centre on ground level near Best&Less provides the best low sensory access to the centre. 

Customer Care is located in the Centre Management Office down the amenities corridor and is open during centre core trading hours for assistance and queries. If you want to speak with a customer service representative before making your way in centre, please call 03 5339 5131  for more information.

Our state-of-the-art Parents Rooms feature private feeding rooms, play areas, children’s toilets, bottle warmers, clean change tables and heated baby wipes. They are located throughout the centre, on the Ground Level between Priceline and Elly's Nails, and between Soul Origin and Kwon Mart. On Level 1 the Parents Room is adjacent to McDonald's in the Food Court. 

A low-sensory Quiet Room is available for parents, carers, and children with Autism Spectrum Disorder (ASD) to be used as a retreat away from a busy shopping centre. The Quiet Room is located in the amenities adjacent to McDonald's in the Food Court on Level 1.
 

An Adult Change Room facility, with an adult change table and assistance lifter, is located in the amenities between Soul Origin and Kwon Mart on the Ground Level.

Two inclusive playgrounds that allow children of all abilities to play together including those with physical disabilities, vision, hearing and mobility impairments, or spectrum disorders such as autism are available in the centre, and designed in collaboration with the Touched by Olivia Foundation. The Enchanted Forest Playground is located in The Courtyard dining precinct, and the second play area is located on Level 1 opposite Harry Hartog Bookseller. 

> Click here to view our centre map


Discover what's on

Kids DIY activities
Sensory play helps children to develop and improve their fine motor skills, co-ordination and concentration. It also encourages creativity and helps to develop their imagination. If you’re looking for fun sensory activities to keep the kids entertained at home, check out some of the articles below.

How to make rainbow pasta for sensory play
DIY rainbow soap bubbles


Our Privacy Policy sets out how we, Stockland Corporation Limited and our related companies and trusts (“We”), collect, use, store, disclose and manage your personal information. More information can be found here.