Customer Services

There are a wide range of centre services and amenities at Stockland Green Hills and we are always willing to help if you require further assistance.



Disabled Access Amenities

We currently have multiple disabled amenities accessible across the centre:

- Amenities between Soul Origin & Kwon Mart on the Ground Level
- Amenities between Priceline & Elly's Nails on the Ground Level
- Amenities adjacent to McDonald's in the Food Court on Level 1
- Amenities between Sushi Gogoro & TGI Friday's in The Courtyard on Lvl 1

An Adult Change Room facility with an adult change table and assistance lifter is located in the amenities between Soul Origin & Kwon Mart on the Ground Level.


Lost & Found

If you've lost something, we can assist you find it. For lost and found property enquiries, make your way to the Customer Care Desk located near Woolworths or call (02) 4933 2799.

If you have visited any of our major stores, we recommend that you contact them individually.  



Mobility Equipment available for hire

Motorised Scooters and Wheelchairs are available for complimentary hire from the Customer Care Desk, located on the Ground Level near Universal.

To avoid disappointment please book with Customer Care on (02) 4933 2799.



Parent Rooms

Parent Rooms are located in all amenities throughout the centre - on the Ground Level between Priceline & Elly's Nails and between Soul Origin & Kwon Mart, and on Level 1 adjacent to McDonald's in the Food Court. All Parent Rooms have a 5 star Australian quality rating. Facilities include change tables, nappy bins, wash basins, children's play area, bottle warming, microwaves and private feeding rooms.



The Quiet Room

We're proud to provide our shoppers with The Quiet Room - designed to create a safe place for parents, carers and children with Autism Spectrum Disorder (ASD), providing a calm, low sensory environment, which can be used as a retreat away from the busy shopping centre.

The Quiet Room is located in the amenities adjacent to McDonald's in the Food Court on Level 1.

Customer Care

Can't find what you're looking for? Our Customer Care team are here to help with all centre services, including the hire of mobility equipment, gift card sales, lost property and transport enquiries. The team can be found on the Ground Level near Universal Store during the centre's core trading hours, or contacted via telephone on (02) 4933 2799.







Sign up to stay in touch