Services

There are a wide range of centre services and amenities at Stockland Hervey Bay and we are always willing to help if you require further assistance.


Centre Management

Customer Care can assist with all Centre Services, including the hire of Mobility Equipment, Gift Card sales, Lost Property and Transport enquiries.

Customer Care desk is located near Jamaica Blue and is open 7 days a week. 

Gift Cards

No matter how well you know someone, sometimes it’s hard to find the right present. Give the gift of choice with a Stockland Gift Card. Starting from just $10, a Stockland Gift Card can be spent in any participating store in any Stockland Shopping Centre in Australia.

The Stockland Gift Card can be purchased from Customer Care, located near Jamaica Blue. See in centre for a list of participating stores. Cards are valid for 12 months from the date of issue and have a $1.50 activation fee.

Lost and Found

If you've lost something, we can try and help you find it. For lost and found property enquiries, make your way to Customer Care located near Jamaica Blue, or call on 07 4124 5422.

Mobility Equipment

Two scooters and two wheelchairs are available for hire, free of charge from Customer Care.

To make a booking, contact Customer Care on 07 4124 5422.

Parents Room

At Stockland Hervey Bay we have a 5 star Parents' Rooms which is located directly across from Kmart, down the service corridor next to Cotton On.

Facilities include:

* Private feeding rooms including LCD TVs

* Gated Children's play area with activity panels

* Family restroom including children's toilet

* Change table with disposable change mats

* Nappy bins

* Wash basins

* Microwave and bottle warmer



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