There are a wide range of centre services and amenities at Stockland Hervey Bay and we are always willing to help if you require further assistance.


Our Concierge provides a range of free services and can assist with all centre services and enquiries including store locations, the hire of mobility equipment, gift card sales, and lost property.  If you require assistance our staff are there to help.  Simply contact:

Concierge : (07) 4124 5422

Mobile Concierge: 0491 297 688 (if you require Concierge to meet you in the Centre for assistance)

Location: Concierge Desk is located near Australia Post

Disabled Amenities

Our Disabled Restroom facilities are located:

Down the corridor between Cotton On and Colette

Down the corridor next to Just Jeans

Outside at the Transit Centre

Free WiFi

Shoppers at Stockland Hervey Bay can enjoy the benefits of free WiFi by conveniently surfing the internet through a fast and reliable wireless internet connection for laptops/ notebook computers and PDA's throughout the centre.

Gift Cards

No matter how well you know someone, sometimes it’s hard to find the right present. Give the gift of choice with a Stockland Gift Card.  Starting from just $10, a Stockland Gift Card can be spent in any participating store in any Stockland Shopping Centre in Australia.

The Stockland Gift Card can be purchased from the Concierge Desk, located near Australia Post.  Cards are valid for 3 years from the date of issue and have a $1.50 activation fee.

Justice of the Peace

Our JP Service runs the following days each week:

Thursday 4pm - 6.30pm

Saturday 10am - 12 noon

For more information and JP locations please click here

Lost and Found

If you've lost something, we can try and help you find it. For lost and found property enquiries, make your way to Concierge or call on 07 4124 5422.  The Concierge Desk is located near Australia Post.

Mobility Equipment

Two scooters and two wheelchairs are available for hire, free of charge from the Concierge Desk located near Australia Post.

To make a booking, contact Concierge on 0491 297 688 or (07) 4124 5422.

Parents Room

At Stockland Hervey Bay we have a 5 star Parents' Rooms which is located directly across from Kmart, down the service corridor next to Cotton On.

Facilities include:

* Private feeding rooms including LCD TVs

* Microwave and bottle warmer

* Gated children's play area with activity panels

* Family restroom including children's toilet

* Change table with disposable change mats

* Nappy bins

Parents with prams parking

Parents with Prams parking is located near car park entrances to the centre.

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