Services

Amenities Upgrade

Stockland Rockhampton's amenities near The Terrace dining precinct are temporarily closed for upgrades. Alternative in-centre amenities will include:

- Temporary amenities located in the undercover carpark near the lift.

- In-centre amenities located near JB Hi-Fi open between 8am and 9pm. Includes parents room.

- In-centre amenities located near Bupa open between 8am and 5:30pm

Community Room

Stockland Rockhampton's Community Room is available to community groups to utilise for meetings and activities, free of charge.

The Community Room is located off the corridor between Lowes and Millers. Contact Centre Management on (07) 4928 9166 for bookings and enquiries.

Customer Care

The Customer Care Desk provides a range of free services and can assist with all Centre services and enquiries including store locations, the hire of Mobility Equipment,  Gift Card sales, Job Guide placements and Lost Property.

If you require assistance our staff at the Customer Care Desk are there to help. Simply contact the Customer Care Desk on (07) 4928 9166 or visit the Customer Care Desk, located in between Mystique Jewellers and The Silver Shop.

The Customer Desk is open;

Monday - 8:30am - 5:30pm

Tuesday  - 8:30am - 5:30pm

Wednesday - 9:30am - 5:30pm

Thursday - 8:30am - 8:30pm

Friday - 8:30am - 5:30pm

Saturday - 8:30am - 4pm

Sunday - 10:00am - 3:00pm

For any enquiries outside of these hours, please contact the Centre's Security team on 0412 579 907.

Disabled Amenities

Our Disabled Restroom facilities are located near the foodcourt, down the Lorna Jane corridor, near ETUP and down the JB Hi-Fi corridor.

Two lifts are available near Kmart and down the Lorna Jane corridor.

Free WiFi

Shoppers at Stockland Rockhampton can enjoy the benefits of free WiFi by conveniently surfing the internet through a fast and reliable wireless internet connection for laptops/ notebook computers and PDA's throughout the centre.

Gift Cards

No matter how well you know someone, sometimes it’s hard to find the right present. Give the gift of choice with a Stockland Gift Card. Starting from just $10, a Stockland Gift Card can be spent in any participating store in any Stockland Shopping Centre in Australia.

The Stockland Gift Card can be purchased from the Customer Care Desk, located between Mystique Jewellers and The Silver Shop. See in centre for a list of participating stores. Cards are valid for 3 years from the date of issue and have a $1.50 activation fee.

Job Guide

Love working in retail?

Love customers and creating exceptional experiences for them?

Love the idea of being part of a bigger retail tribe?

Check out the current positions vacant with our retailers at Stockland Rockhampton;

​Napoleon Perdis - ​Casual Retail Makeup Expert - Apply by visiting the team in store

Jeanswest - ​Permanent Part-Time Team Member - Apply by visiting the team in store or online through the Jeanswest website, Seek or Indeed

Robins Kitchen - Casual Sales Assistant - Apply by visiting the team in store

Sussan - Part-Time team member - Apply by visiting the team in store or online through sussan.com.au/recruitment

Justice of the Peace

Justice of the Peace service is now available in centre.

The Justice of the Peace can be found in the Community Room, which is down the corridor in between Lowes and Millers.

Justice of the Peace hours are;

Monday - Friday: 10AM - 2PM

Saturday: 10AM - 12Noon

Justice of the Peace is a voluntary service, therefore hours may vary at times.

Please note that the Justice of the Peace does not have access to printing or copying, for this service, please visit Camera House opposite JB Hi-Fi.

Lost & Found

If you've lost something, we can try to help you find it. For lost and found property enquiries, make your way to the Customer Care Desk located outside Mystique Jewellers and The Silver Shop or call 07 4928 9166.

Mobility Equipment Hire

Wheelchairs and Motorised Scooters are available for hire, free of charge from the Customer Care Desk, located between Mystique Jewellers and The Silver Shop.

To make a booking, contact Customer Care on (07) 4928 9166.

Parcel Point

Stockland Rockhampton offers a Parcel Pick Up service for customers. When shopping online simply select Stockland Rockhampton as your Parcelpoint destination allowing to collect your parcels when it suits you. For more information visit the Customer Care Desk of visit www.parcelpoint.com.au

Parents Room

Our well-equipped Parents' Rooms are located near the Foodcourt and down the JB Hi-Fi corridor.

Facilities include: 
• Change tables
• Nappy bins
• Heated baby wipes
• Wash basins
• Play area for the kids (including plasma TV)
• Bottle warming
• Private feeding rooms