Services at Stockland Merrylands

There are a wide range of centre services and amenities at Stockland Merrylands and we are always willing to hear if you require further assistance. Please feel free to let us know.

Centre Directories

Centre Directories provide information on store locations, centre facilities, Customer Care services and loyalty programs.

The electronic centre directories are available for customer use with three on each level and hard copy directories are available at the Customer Care Desk, Centre Management and are displayed on poster stands throughout the centre.

Customer Care Desk

The Customer Care Desk can assist with all Centre services including: the hire of Kiddie Kabz and Mobility Equipment, including Motorised Scooters and Wheelchairs, Gift Card sales, Job Guide placements, Lost Property and Transport enquiries.                                                                                                     

The Customer Care Desk is located on Ground Level near Zamel's and is open seven days a week.

FREE Justice of Peace Service

For your convenience, a Justice of the Peace is at your service every Saturday, 9.30am to 11:30am, located on Level 1 opposite yd, just behind the money exchange kiosk.

Taxi Drop Off & Pick Up Zone

For your convenience, a taxi drop off and pick up zone is located in our P1 car park foyer, closest to the Pitt Street car park entry.

Taxis are operated by Premier Cabs and can be contacted free of charge and directly from our pick up and drop off zone.

The best centre entry is down the travelators in the Fresh Food Precinct or car park lift to P1 near Red Lea Chickens on ground level.

Kiddie Kabz

Children will love shopping at Stockland Merrylands with one of our cute Kiddie Kabz.

Kiddie Kabz are available for hire, free of charge from the Customer Care Desk.

Lost and Found

If you've lost something, we can try to help you find it. For lost and found property enquiries, make your way to the Customer Care Desk located on Ground Level near Zamel's or call 9682 1855.

Mobility Equipment Hire

Motorised Mobility Scooters, Wheelchairs and Wheelchair Shopping Trolley's are available for hire, free of charge from the Customer Care Desk.  To make a booking, contact Customer Care on 9682 1855.

Play Area

Do you have children aged 3-12 years? Visit the play area located on Level 1 towards Big W. Relax with a coffee and catch up with friends while watching your kids have a great time.

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